Lean Six Sigma Consultant - Elisabeth SwanKelly Kita
Executive Consultant


Minneapolis, Minnesota

Kelly is a business process improvement and change leader with over 20 years of experience in process-based organization design, measurement, and problem-solving. Her practical approach was honed in her years in executive management with American Express, GE, and Target. She is able to tailor best practices and methods to fit unique company cultures, people, business needs to achieve speedy results and ultimately build lasting internal capacity for continuous improvement.


In addition to process management and measurement, Kelly brings knowledge and skill in a variety of areas, including Lean Six Sigma; Change Management and Facilitation; Workforce Competency Modeling; Training Design, Development and Implementation; Customer Listening System Design and Implementation; and Leadership Development.

Kelly's Clients

  • Alberta Health Services
  • American Airlines
  • American Greetings
  • Bahamas Telecommunications Company
  • Bank of New York
  • BHP Billiton
  • Charles Schwab
  • ClinPhone
  • Devon Energy
  • Ernst & Young
  • Federal Bureau of Prison Hospitals
  • McGraw Hill
  • Pacific Gas & Electric
  • Principal Financial Group
  • Virginia Mason


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