Meet our Team of Experts:

Process Improvement Consultants

with highly adaptive, interactive approaches and highly successful track records.

"Swan Consulting delivered their training remotely. The class was by far the best remotely delivered training I ever attended. Their style was very condusive to keeping everyone engaged throughout.

Their preperation was excellent. They met every deliverable deadline and were very open to suggestions to modify the training material, and the class itself.

When you work with Swan Consulting, you can expect nothing less than the best return on your investment! Their knowledge of Six Sigma and wealth of experience is phenomenal."

– Director of Operations, Pitney Bowes

"I've worked with Swan Consulting since the late 1990s. I have immense respect for their deep knowledge of Six Sigma, project leadership and training design and delivery. Their ability to transform complex concepts into concrete, usable information is a gift."

– Director of Six Sigma Training, Starwood Hotels & Resorts

“Swan Consulting designed an experiential workshop for Amazon’s Customer Service Leadership with the goal of driving essential habits of change management and process improvement in new Leaders. The workshop has had excellent feedback as we continue the roll-out worldwide - new leaders appreciate the hands-on approach and exposure to accessible, on-the-job tools and techniques. I’ve brought Swan Consulting in many times and I keep them on speed dial because they consistently exceed my expectations!”

Senior Leader, Leadership Development and Talent Management, Global Customer Service - Amazon

Our Clients

How We Work

We adapt to your needs:

Swan Consulting is dedicated to providing what clients need. Industries are different, organizations are different, and organizations within the same industry are still…different. Because of this, we spend time up front determining the right level and focus of training and consulting services that are right for you. Our consultants have enough depth and breadth of experience to enable us to customize every approach to meet your needs.

We develop effective leaders:

Another critical aspect of improvement initiatives is organizational buy-in. We spend time with your leadership to offer you best practices around program structure, internal marketing whether the initiative is top down or ground up. We structure our workshops and consulting efforts to help team leaders make rapid headway on improvements and generate not just buy-in but true ownership.

We understand what is required for success:

Our experience, high-energy, interactive workshops along with our ability to rapidly customize our services make the difference in all our engagements.



We actively participate in our industry:

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