"Elisabeth at Swan Consulting led the effort to train over 500 black belts and over 3,000 green belts. The training not only incorporated Six Sigma's techniques and philosophy, but also tangible examples that were tied specifically to the hotel industry. In short, thanks in large part to Elisabeth, We implemented a sustainable competitive advantage as we became the industry leader in margin growth and continued its best-in-class guest satisfaction results."
– Starwood Hotels & Resorts Worldwide
"Elisabeth earned the respect of the people at BTC because she sought to understand the culture and worked with the culture to get things done. She knows how to get along with people, which is of paramount importance when doing process improvement."
– Six Sigma Manager, Bahamas Telecommunications Company
"Our groups were able to walk away better equipped to lead group meetings. All the feedback we received was super positive. A great experience."
– Director of Operations, APQC