Coaching, Consulting & Training

Our highly interactive, hands-on approach focuses on organizational buy-in and support that deliver immediate results by using real-life scenarios and projects. Select a service below to learn more.

Coaching & Consulting

Project Team Coaching (On-site & Remote)

Project teams with newly trained leaders can boost their momentum on improvement projects if they have access to oaching. When internal coaching is spread thin, external coaching can ensure the gap is bridged. Teams will be able to make use of online tools to illustrate progress as well as conduct team activities with the assistance of a trained guide. Projects progress faster and quick wins help cement organizational ownership of Continuous Improvement initiatives.

Project Workshops

Dedicated 2- to 5-day workshops provide a structured method to make rapid progress on improvement projects. Many continuous improvement initiatives benefit from quick wins early on bringing instrumental momentum to the initiative. Team members and key process participants get assistance planning and conducting rapid improvement events with the permission from leadership to make essential changes. These workshops are customized in collaboration with team leads and organizational leadership.

Train the Trainer Workshops

Organizations embarking on Continuous Improvement Initiatives can take advantage of expert trainers to bring the training capability in-house. Swan's Consultants are adept at transferring the Lean Six Sigma instruction skills to either an established internal training team or to select Green Belts or Black Belts. This service is customizable to any and all training Workshops.

Training

Champions Workshop (2-day)

This workshop engages leadership in the role of Continuous Improvement within the organization, educates them on how to choose good projects and helps them understand their role in supporting Improvement Team Leaders. The workshop begins with leadership interviews and a Team Performance Assessment. This allows key customization of the workshop to focus on organizational metrics and how the continuous improvement initiative can address those metrics. This highly interactive workshop gives participants an overview of Lean Six Sigma, and helps to ensure that Continuous Improvement becomes ingrained in the way the organization conducts business.
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Overview of Lean Six Sigma Workshop (3-day)

This abbreviated Green Belt Workshop gives team leaders a primer on key Lean and Six Sigma Tools an concepts in an interactive workshop where activities are based on real projects. Instead of using abstract examples, participants get the basics and immediately apply them to organizational issues which ensures that the learning sticks. One-on-One coaching during the workshop ensures that participants leave having made forward progress on their projects.
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Yellow Belt Lean Six Sigma Workshop (1-day)

Yellow Belt Training is a great way for you, your team or your entire organization to learn the fundamentals of Lean Six Sigma. This free Lean Six Sigma training is a high level overview that quickly and effectively builds awareness and covers the following concepts and tools.
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Green Belt Lean Six Sigma Workshop (2-week)

This hands-on Green Belt workshop is divided into two segments; in the first week, Green Belts define their projects and begin to outline the goals, process, measures to focus on. A one month break allows them to collect data, analyze their process and speak to stakeholders. When they return for the second week of training, there is an review and an interactive assessment of progress on their projects. This sets the stage for more complex analysis and the surfacing of potential quick hits and other improvements. One-on-one coaching ensures they gain forward momentum on their projects throughout the workshop and change management planning helps to ensure the improvements stick.
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Black Belt Lean Six Sigma Workshop (3-week)

The Black Belt course begins with the Green Belt Curriculum and expands with a final week of advanced statistical tools. The Black Belts build on a solid base of Lean Six Sigma Skills with the tools and concepts that enable them to engage in higher level activitites such as assessing more complex data variation, constructing sampling plans and conducting design of experiments.
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Lean Online (Remote 4.5-day)

A primer in the basics of Lean and Six Sigma that is designed to allow participants to apply the tools and concepts to real projects. The on-line instruction is combined with one-on-one coaching so that participants are able to make forward progress on improvement projects while gaining a foundation in the most commonly used and powerful continuous improvement tools. This workshop is a great way to get employees quickly engaged in improving the effectiveness and efficiency of their workplace.Learn More

Facilitation Skills Workshop (2-day)

This is a 2-day, interactive workshop that allows participants to learn and practice the arts of active listening, giving feedback, handling conflict and other critical business communication skills. This course is full of practical tips on running teams, handling group interaction and presenting material. The format is fast-paced, hands-on and has been effective with leadership groups, sales teams, and backroom operations.
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Innovation Workshop (2-day)

This 2-day workshop combines innovation training and follow-up one-on-one coaching in order to promote the individual “habit” of innovative thinking. Participants get templates, tools and coaching while practicing innovation on the job. Participants receive guidance on selecting and pursuing manageable innovation targets, building formal and informal partnerships and challenging and refining ideas. By pursuing a series of small but manageable innovations, participants partner and grow their relationships with managers, colleagues and external clients. This workshop is great for whole departments or groups of individual contributors looking to improve work life, improve customer satisfaction and build internal relationships.
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ImprovAction Workshop (2-day)

This workshop combines improvisational techniques with current behavioral research to give participants a simple but powerful model of facilitation. Activities focus on increasing listening skills, enhancing flexibility, and providing new ways to engage others. Group activities focus on common issues such as how to handle group conflict, how to increase confidence and how to work within agendas but know when to diverge to get desired outcomes. Participants leave this two-day session with a powerful new toolkit enabling them to become engaging group leaders who can deftly guide any group to targeted outcomes.
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FastPitch Workshop (1-day)

Employees who succeed with process improvement generate the same kind of excitement and accomplishment as the team who wins the relay race. But how do you convince your employees that fixing processes will be as intensely rewarding as competitive sports? As the saying goes, “I guess you had to be there.” Educating employees by telling them the benefits of process improvement only gets you so far –people truly need to “be there.” This workshop is designed around a shared process improvement experience where participants can apply Lean Six Sigma tools and get immediate results.
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How We Work

We adapt to your needs:

Swan Consulting is dedicated to providing what clients need. Industries are different, organizations are different, and organizations within the same industry are still…different. Because of this, we spend time up front determining the right level and focus of training and consulting services that are right for you. Our consultants have enough depth and breadth of experience to enable us to customize every approach to meet your needs.

We develop effective leaders:

Another critical aspect of improvement initiatives is organizational buy-in. We spend time with your leadership to offer you best practices around program structure, internal marketing whether the initiative is top down or ground up. We structure our workshops and consulting efforts to help team leaders make rapid headway on improvements and generate not just buy-in but true ownership.

We understand what is required for success:

Our experience, high-energy, interactive workshops along with our ability to rapidly customize our services make the difference in all our engagements.

"Swan Consultants know their stuff. They are able to present the material in a way that is fun, interesting yet impactful at the same time. They allowed us "rabbit trails" when it was appropriate, but brought us back to the topic at hand when she needed to. We were in a setting that kept us from slipping back over to our desks and picking up work... we had to stay focused on training."

– Director of Human Resources, APQC

"Swan Consulting's expertise in the area of Six Sigma, their flexibility, their interpersonal skills, their personality and dedication are what made the program a success. Their evaluation scores from past instructor-led programs have been off the charts."

– Curriculum Manager, Fortune 500 Business Services Company

Our Clients